Custeed Suite

Innovative tools assisted by a team of experts dedicated to training and supporting users for quickly tangible results.

Ground-breaking and efficient solutions developed FOR and WITH professionals in the Automotive Business boosting customer treatment methods, team productivity, sales, and customer loyalty.

The strengths of Custeed Suite

Develop powerful digital solutions for our customers

Solutions integrated into the daily life of your teams

Manager’s accompaniment in the increase of their KPIs

+250K

Sales leads and qualified workshop leads.

+14K

Daily users.

+2,650K

Opinions collected and referenced by Google.

+35

Digital experts by your side.

Main features of the Custeed Suite

From Customer to Fan

Identifies discontent customers and possible purchase opportunities.
• Increase the quality of your database.
• Spreading the positive feedback from your customers on Google.

Client Treatment and Team Follow-Up

Management of sensitive customers: leads, dissatisfied customers, and modified customers.
• Partner alerts, manager escalation and control of the proper treatment of customers.
• Automatic conversion of leads/sales.
• Monitoring and periodic reports.

E-Reputation Control

Monitor in real-time alerts from Google and Facebook.
Centralise a single interface to manage all opinions.
Responds in real-time via the interface to all comments.

Automatisation

Time-Saving. Automated customer marketing campaigns.
Customer Loyalty. More sales and More workshop calls generated from dormant customers.
Profitability. Automated detailed performance of each campaign for easy ROI calculation.

The Custeed Suite Solutions

XLeads

Don’t miss out on the slightest lead and the slightest sale!
– Automatically centralises all your leads.
– Saves unanswered calls.
– Optimises support.
– Strenghtens your steering.
– Modernises your lead management.

Automation

Generate additional income from passive customers.
– Automatic targeting of your customers.
– Multiple campaigns.
– Ultra simple programming.
– Monitor profitability for each campaign.
– Increase your income.

E-Reputation

Simplify the management of your E-reputation.
– Simplifies monitoring of your online reviews.
– Improves your marketing’s responsiveness.
– Strengthens your internet reputation.

GarageScore

Boost your customer satisfaction, and promote it on the internet!
– Digitalise the management of your customer satisfaction.
– Retain your dissatisfied customers.
– Capture purchasing projects from your Workshop customers.
– Improve your customer database.
– Strengthens the commitment of your teams.
– Increase your reviews and internet referencement.

Custeed Suite is a component of the Imaweb platform

Digital Signature

Authenticated and secure signature

Digital Invoice

Digital Invoice is a multi-channel module directly integrated within your DMS allowing you to benefit from the digitalisation, distribution and archiving of all your customer invoices.​

I’Car DMS

The DMS that accompanies you in your growth and your international deployment.

CRMAuto

The CRM designed for automotive manufacturers and their network

DataCar DMS

The DMS that adapts to the organization of your dealership Group and allows you to deliver better customer services.

AfterSales Assistant

Your after-sales service available on mobile and remote

BI 360

Business intelligence for automotive distribution

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